Privacy Policy

Privacy Policy

Last Updated: (insert today’s date)

Oak Branch Medical Clinic is committed to protecting the privacy and confidentiality of all patient personal health information. We follow the requirements of the Personal Health Information Protection Act (PHIPA) in Ontario, as well as applicable federal privacy laws (PIPEDA).

What Information We Collect

We collect personal health information necessary to provide medical care, including:

    •    Name, date of birth, contact information

    •    Medical history, clinical notes, diagnostic information, and treatment plans

    •    Health card information for billing through OHIP when applicable

How We Store and Protect Information

We use the Avaros Electronic Medical Record (EMR) system, which is encrypted, secure, and password-protected. Access to patient records is limited to licensed physicians and authorized clinic staff involved in providing your care.

All staff are trained in confidentiality and privacy procedures.

How We Use Personal Health Information

We use your information to:

    •    Provide medical assessment, diagnosis, treatment, and follow-up care

    •    Book appointments and coordinate referrals

    •    Bill services through OHIP or for privately paid services where applicable

We do not sell or share your information for advertising, marketing, or unrelated business purposes.

Disclosure to Third Parties

We may share your personal health information:

    •    With other healthcare providers involved in your care, where appropriate

    •    When required for public health reporting or as otherwise required by law

We do not share your information with third parties without your knowledge or consent, unless legally required.

Your Rights

You have the right to:

    •    Request access to your health record

    •    Request corrections to your personal information

    •    Request restrictions on the use or sharing of your information (subject to legal limits)

Contact Information

If you have questions or concerns about privacy, or would like to exercise your rights, please contact us:

Oak Branch Medical Clinic

2450 Old Bronte Rd, ON L6M 5P6

Oakville, Ontario, Canada

Phone: 289-644-6000

Email: clinic@oakbranchmedical.com

Website: https://www.oakbranchmedical.com (https://www.oakbranchmedical.com/)